We build complex AI automations that recover money ecommerce brands are bleeding every day — abandoned carts, chargebacks, lapsed customers, and more.
Average cart abandonment rate in ecommerce
Lost to chargebacks by ecommerce brands in 2025
Of chargebacks left undisputed by most merchants
The Problem
Most ecommerce brands have no idea how much they're losing — until someone shows them the numbers.
Customers add to cart and disappear. Most brands have a basic email — but no multi-channel recovery system actually catching them.
Friendly fraud is at an all-time high. Most merchants accept it as a write-off. Most of it is disputable — and being left on the table.
Your database is full of people who already bought once. Without an automated winback system, they're just sitting there going cold.
How It Works
No generic solutions. We audit your specific business, find exactly what you're losing, and build the system to get it back.
STEP 01
We go through your business end to end — your tech stack, your flows, your numbers. We find every place revenue is leaking out. No pitch, just diagnosis.
STEP 02
Based on what we find, we build a custom proposal — exactly what we'd build, projected ROI based on your actual numbers, and a clear scope and timeline.
STEP 03
Our engineers build your recovery system. You get a monthly retainer that includes ongoing optimisation, reporting, and audits to keep finding new leaks.
What We Build
Complex automations that require real engineering — not tools you can set up yourself.
A full multi-channel recovery system — email, SMS, and paid retargeting working together with behavioural triggers. Segmented by product, price point, customer history, and intent signals. Not a basic flow. The real thing.
→ Brands recover 10–20% of abandoned carts with the right system
AI-powered dispute management — evidence compilation, submission, and win-rate tracking. We turn undisputed write-offs into recovered revenue.
→ 76% of merchants using automation rate it "very effective"
Smart retry logic and personalised dunning sequences for subscription and recurring brands. Most platforms have basic retries. We build the system that actually works.
Multi-touchpoint reactivation for customers who bought 90, 180, or 365 days ago. They already bought once. The right sequence brings them back.
Upsell, cross-sell, review generation, and referral automation tied to purchase behaviour and product affinity modelling. Revenue after the sale.
Who It's For
We work with ecommerce brands who are doing real volume and are ready to stop leaving money on the table.
The Team
We're not a generic agency. We've operated ecommerce businesses and know exactly where the money gets lost.
Krystelle co-founded and scaled an ecommerce business to 7 figures — so she knows exactly where revenue leaks and why. She leads every client relationship, runs discovery calls personally, and oversees every build. She started Founder Systems to give ecommerce brands the systems she had to figure out the hard way.
We work with a vetted team of specialist engineers with deep experience in ecommerce automation, systems integration, and AI development. Every build is overseen by a senior technical lead who joins your discovery call — so from day one, the person building your system understands your business.
Get Started
Book a free revenue audit. We'll go through your numbers, find every leak, and show you exactly what's recoverable. No pitch. Just the facts.
Book Your Free Revenue Audit →